1. Application Process

By submitting your application, you authorize Intan Solution to act on your behalf in all immigration matters related to your application. You understand that submission of an application does not guarantee approval of any visa, permit, or citizenship.

2. Fees and Payments

Our service fees are separate from any government application fees. All fees are non-refundable once processing has begun. Government fees may change without notice.

3. Documentation

You are responsible for providing complete, accurate, and truthful information in your application. Any false information may result in refusal and could affect future applications.

4. Processing Times

Processing times are estimates only and vary by country and visa type. We cannot guarantee processing times as these are determined by government authorities.

5. Privacy Policy

Your personal information will be kept confidential and only used for the purpose of processing your application. We may share information with government authorities as required for your application.